Your privacy is our priority. This document transparently explains how mposurga collects, stores, uses, and protects your personal information. We are committed to keeping your data secure and using it only for legitimate purposes that you have consented to.
Quick Summary: mposurga only collects data necessary to provide our services. We do not sell your data to third parties. All information is stored securely using industry-grade encryption. You have full rights to access, correct, or request deletion of your data at any time.
This Privacy Policy ("Policy") is published by mposurga and applies to all users who access or use our platform via the mposurga.vin website or its associated mobile app. This Policy describes our personal data handling practices and our commitment to user privacy.
Mposurga recognises privacy as a fundamental right of every individual. We do not merely comply with applicable legal requirements — we genuinely believe that respecting user privacy is the right thing to do. Our approach to privacy is built on the principles of data minimisation, transparency, and user control.
By using the mposurga platform, you agree to the collection and use of information as described in this Policy. If you do not agree with the terms of this Policy, please discontinue use of our platform.
Mposurga collects various categories of personal data depending on how you interact with our platform. The following is an overview of the data we collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, IC/passport number | Required (KYC) |
| Contact Information | Email address, phone number, residential address | Required |
| Financial Information | Bank account number, transaction history, payment methods | Required |
| Verification Data | Username, password (encrypted), login activity logs | Required |
| Usage Data | Game history, betting patterns, and session duration | Automatic |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Communication Data | Support chat records, emails, and user feedback | When interacting |
Mposurga does not request or directly store your credit card information. All payments are processed through licensed payment processors that comply with PCI DSS security standards.
You provide this information when registering an account, completing the KYC verification process, making deposits or withdrawals, contacting our customer support team, submitting feedback forms, or participating in promotions and contests.
When you use the mposurga platform, our systems automatically record certain technical information needed to keep the platform running correctly and securely. This includes your IP address, device and browser information, session time and duration, and in-platform navigation activity.
In certain situations, we may receive information about you from trusted third parties such as identity verification service providers for KYC purposes, payment processors to verify transactions, and fraud prevention agencies for security purposes.
Mposurga uses your personal data solely for legitimate and reasonable purposes. The following are the primary purposes for which data is used:
Our principles: We only use your data for purposes you have consented to or that are legally required. We do not use your data for any purpose unrelated to the provision of mposurga services.
Mposurga does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Full stop. However, there are limited situations where we may need to share your information:
We work with carefully selected third-party service providers to help us operate the platform — including payment processors, KYC service providers, cloud infrastructure providers, and gaming software providers. All these providers are bound by strict confidentiality agreements and are only permitted to process your data according to our instructions.
Mposurga may be required to disclose user information to law enforcement authorities or regulatory bodies if mandated by law, court order, or in the course of a legitimate criminal investigation. In such cases, we will comply with legal requirements while endeavouring to protect user interests to the greatest extent possible.
In exceptional circumstances where it is necessary to protect user safety, prevent financial crime, or defend the legitimate interests of mposurga, we may need to share limited information with relevant parties.
Important: mposurga will never share your password, full card numbers, or other sensitive financial information with any third party without compelling legal necessity. Our support team will also never ask for your password.
Mposurga invests significantly in security infrastructure to ensure your data is protected at all times. Key security measures we have implemented:
While we implement strict security measures, no online system can guarantee 100% absolute security. We encourage you to take personal precautions as well, such as using a strong password, enabling 2FA, and not sharing your login credentials.
Mposurga uses cookies and similar tracking technologies to enhance user experience and analyse platform usage. The following are the types of cookies we use:
These cookies are required for the basic functionality of the platform — including maintaining login sessions, security, and language preferences. They cannot be disabled without affecting core platform functions.
We use analytics tools to understand how users interact with our platform. This data is aggregated and anonymised — we do not use analytics to identify you personally, but to understand general usage patterns for platform improvement purposes.
These cookies store your settings and preferences such as preferred language, display settings, and game configurations so you do not need to reset them each time you log in.
You can manage cookie settings through your web browser preferences. Please note that blocking certain cookies may affect platform functionality.
As an mposurga user, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
To exercise any of the above rights, contact our privacy team via live chat or email at [email protected]. We will process your request within 30 business days.
Mposurga retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or for as long as required or permitted by law. General principles we follow:
Once the retention period expires or you request deletion (and there is no legal obligation to retain the data), your data will be securely deleted or fully anonymized.
The mposurga platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from minors. If we discover that we have inadvertently collected information from an underage individual, we will take immediate action to delete that information and close the associated account.
If you believe your child or someone under 18 years of age has registered an account at mposurga, please contact us immediately via customer support and we will address this with the highest priority.
Mposurga reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other legitimate reasons. When we make material changes, we will:
We encourage you to review this Privacy Policy periodically. Continued use of the platform after changes take effect constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us through the following channels:
We are committed to responding to all privacy-related enquiries within 48 business hours. For personal data rights requests, we will process and respond within 30 business days as required by applicable data protection laws.
Your privacy is our unwavering commitment. At mposurga, we believe that user trust is the foundation of a sustainable and responsible business. Thank you for entrusting us with your personal information.
This Privacy Policy was last updated on January 2026. For privacy inquiries, contact us at [email protected].
Six concrete commitments that prove mposurga takes its responsibility for protecting your data seriously.
Every bit of data travelling between your device and our servers is protected by 256-bit SSL encryption. Stored data is also encrypted with AES-256 — the security standard used by banking institutions and national defence agencies.
Mposurga does not sell, rent, or trade your personal data to advertisers or third parties for their own purposes. Your data is used solely to provide and improve services for you.
You have full rights to access, correct, or request deletion of your data. The process for exercising these rights is straightforward, and we are committed to handling them within the timeframes required by law.
Only staff who require access for their job responsibilities may view user data. Every access is logged, audited, and continuously monitored by our security systems.
The mposurga Privacy Policy is kept up to date to reflect changes in data protection legislation. We proactively monitor regulatory developments to ensure ongoing compliance.
Our support team is specially trained to handle privacy-related enquiries. Every personal data request is taken seriously and processed within the timeframes prescribed by law.
As an mposurga user, you have strong rights over your personal data. We make exercising these rights straightforward — no complicated processes required.
For any requests related to personal data, contact us via:
24/7 Live Chat within the platform
We will process your request within 30 business days.
You may request a copy of all personal data we hold about you at any time. We will provide it in an easily readable format.
If any information about you is inaccurate or out of date, you have the right to request an immediate correction and we will update it accordingly.
In certain circumstances, you have the right to request deletion of your data. We will process this request unless there is a legal obligation to retain it.
You can opt out of marketing communications at any time via your account settings or by contacting our support team.
You have the right to receive your data in a structured, machine-readable format for transfer to another platform should you choose to do so.
A transparent Privacy Policy is the foundation of the trust we build with you. Register your mposurga account today and enjoy a gaming experience that is safe, fair, and fully respectful of your privacy.